EastEnders star, Tamzin Outhwaite, who played Mel Owen on the BBC soap, has had a series of non-surgical facelift treatments and says she’s thrilled with the results
16:37, 09 Feb 2026Updated 08:42, 10 Feb 2026
Tamzin Outhwaite discusses her non-surgical facelift results
Tamzin Outhwaite has revealed that she’s undergone a series of non-surgical treatments after feeling her face was “sagging” and “dropping”.
The 55-year-old former EastEnders actress is one of Britain’s most recognisable television stars on our screens for the past two decades, but a year ago, she decided to have medical intervention to reverse the decline of her appearance after admitting her ageing was getting her down.
For the past 12 months, Tamzin has been having a series of non-surgical facelift treatments with one of London’s top aesthetic doctors.
Speaking candidly about her journey, Tamzin has shared her delight at the “amazing” results, which have left her feeling more confident than ever while staying true to her conviction to avoid cosmetic surgery.
Tamzin Outhwaite, who played Mel Owen on EastEnders, has had a series of non-surgical facelift treatments(Image: NeoGen)
The 55-year-old actress is one of Britain’s most recognisable television stars (Image: NeoGen)
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Tamzin said: “When I looked in the mirror and I just could see that my face just never looked as good as it used to. At my age I know it’s hard to avoid this but I’d really started to notice the difference and it was getting me down a bit. I’d also lost some weight and my face looked like it was sagging and dropping, so I decided to do some research on what could be done to improve things.
“I definitely didn’t want to go under the knife. I didn’t want any form of facelift, and I’m extremely wary of having injectables because I’m an actor and I need to have an expressive face. It’s essential for me to have a natural look, not a frozen face, but I was still keen to find out alternative ways to improve my appearance and a friend advised me to give NeoGen a try. After doing a bit of research, I could see that Shirley Ballas had got an amazing result with these treatments and now looks about 10 years younger, so I thought I’d give it a go.”
Tamzin said: ‘When I looked in the mirror and I just could see that my face just never looked as good as it used to'(Image: NeoGen)
Tamzin initially signed up to have three monthly NeoGen nitrogen plasma sessions at a Clinic is close to her home in north London. But she was impressed with the results and so has now had a total of eight treatments at a cost of around £5000.
NeoGen is a non-invasive procedure that uses superheated nitrogen gas to stimulate skin rejuvenation. It creates a controlled heating which tricks the skin into creating large amounts of collagen and elastin, proteins found in the body which give skin its youthful appearance.
Dr McMillan, who carried out the sessions, said: “NeoGen was a good fit for Tamzin because her busy work schedule means she can’t afford to have any down-time. She would often have filming and auditions which required her to look presentable just 24 hours after a treatment, and that is perfectly possible with NeoGen and so we managed to work around her many acting commitments.
NeoGen is a non-invasive procedure that uses superheated nitrogen gas to stimulate skin rejuvenation(Image: NeoGen)
Tamzin initially signed up to have three monthly NeoGen nitrogen plasma sessions(Image: NeoGen)
Treatments are relatively pain-free but at each session a numbing cream is applied 40-minutes prior to the procedure so that there was no discomfort. The treatment itself would take around 30 minutes, and would cover her neck, top of her chest, and her whole face including around the sensitive eye area.
Tamzin said: “Dr McMillan would focus on areas that I specifically wanted to improve, like the slight drooping of the skin on the jawline, the lines above my top lip and around the eyes, and also areas for redness and enlarged pores. Those areas would get two or more passes of the device to get more energy into the skin to help promote even more healing.
“After the first three treatments I could really see a major improvement, the general texture of the skin was improved, and where it had looked a bit dull and lifeless before it was now, really radiant and more dewy. Friends started to notice as well, and unprompted would say things like, “I don’t know what you’re doing to your skin, but whatever it is, keep doing it!””
Tamzin said: ‘Dr McMillan would focus on areas that I specifically wanted to improve, like the slight drooping of the skin on the jawline'(Image: NeoGen)
As a result of the initial success of the treatments Tamzin extended the treatment program and in total she had eight low energy treatments over the space of a year, at a total cost of £4,950.
Tamzin said: “I could have probably got the same result with six monthly treatments but due to work commitments I had to take quite a few breaks over a year, so I decided to have a few extra treatments. From now on I will look to have a top up treatment every three to four months for maintenance.” The results, she says, have been nothing short of transformative, addressing a range of concerns with remarkable efficacy.
Tamzin said: “I’m so happy with the results, and so much more confident about my appearance. “The most striking change is that it’s tighter, my jawline and cheeks were getting a bit saggy before, but they aren’t any more. The general skin quality is improved as well, my pores are definitely smaller, my complexion is smoother and more uniform in tone. Previously there were red patches caused by broken blood vessels, they’ve also gone.”
The ultimate validation, however, comes from the woman in the mirror. The treatment has delivered more than just physical changes; it has provided a significant boost to her self-esteem. “I feel younger when I look in the mirror.”
Tamzin follows in the footsteps of Strictly Come Dancing judge Shirley Ballas who has used NeoGen treatments ahead of her appearances on the BBC Saturday night show.
Tamzin Outhwaite had a series of NeoGen treatments with Dr Maryam McMillan at the Ambra Clinic. Most clinics treatment prices start at £750 per session (full face and neck), £1,990 for three, or £3,850 for six. To find your closest clinic go to neogenplasma.co.uk/neogen-clinics
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