The trust said specialist clinicians would be involved in patient care earlier, clearer advice would be provided and life-threatening emergencies would be responded to sooner.
This new system, the trust said, would reduce delays, avoid “unnecessary” hospital visits and improve care for those in greatest need.
The trust’s Patient Plan detailed that the new approach could improve survival rates for those in cardiac arrest.
“By sending ambulances only where they are truly needed, EEAST aims to reduce waiting times for its most critical patients,” the trust said.
“The plan also sets out closer working between ambulance services, GPs, hospitals, mental health services and community teams.
“Services such as 999 and 111 will be more closely linked, so patients receive consistent advice and are directed to the right support from the start.”