Netflix ordered to refund customers up to 500€ after Italian court finds price increases illegal

– While Netflix filed for an appeal, Spain and Germany have already filed identical challenges under the EU 1993 Directive.

– This ruling sets a precedent : freedom to cancel isn’t freedom to agree. Telling customers “we’re rising prices, you can cancel if you don’t like it” is not consent under EU law.

– This legal precedent may threaten every subscription service operating in the EU.